Author: adcw

Customer Support

AI-Powered Agents facilitate your customer support by managing inquiries, providing automated responses to common questions, and routing complex issues to the appropriate teams.

Customer Master Data Management

Our AI-Powered Agents are experts in consolidating customer data, validating and cleaning it, and ensuring consistency across all points of interaction.

Returns processing

Our Machines manage the entire cycle of your returns processing, by validating return requests, initiating refunds or exchanges, and updating your inventory after returns.

Price monitoring

Our Automation Software assists your business in price monitoring and optimization by tracking your competitors’ prices and adjusting your company’s pricing strategy.

Payroll administration

AI-Powered Agents streamline your entire payroll administration by managing tasks such as data collection, pay calculation based on logged hours, and initiating payments, leading to a more efficient process.

Grants management

With a focus on accuracy, our Machines aid in the collection of grant applications, validation of eligibility criteria, and facilitation of the disbursement process, thereby ensuring precise and efficient execution.

Compliance validation

Smart Agents facilitate automated compliance validation. They autonomously verify data in line with established regulations, generate comprehensive reports, and flag any inconsistencies for subsequent scrutiny.

Data migration

Our Machines facilitate data migration by extracting information from legacy systems, adapting it to comply with the new system’s requirements, and then loading it into the new databases.

Contact center

Intelligent Process Automation is instrumental in managing calls in public sector contact centers, efficiently directing inquiries to the appropriate departments and automating responses to frequently asked questions.

Form processing

Our Automation Software proficiently reads and interprets data from forms, accurately extracting and organizing essential information. This data is then input into relevant systems for further processing or analysis.